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Terms and conditions

Informations about your stay

Booking Conditions

  • During the high season pets are not allowed inside the structure
  • Rent includes: initial and final cleaning, bills for gas, electricity, water, bed linen, use of the kitchen equipment and VAT
  • Extra cleaning, excluding the start and end already included, will cost euro 20 per day
  • Heating costs are not included and if it will be used the costs will be re-charged at the check-out
  • Cancellation policy:
    • Into 60 days before the day of arrival the cancellation the guests have to pay the account (30% of the total cost of the booking);
    • — From 59th to 35th day before the day of arrival the guests have to pay the 50% of the total cost of the booking
    • — From 34 days before the day of arrival the guests have to pay the 90% of the total cost of the booking
    • — In case of no show and early departure, the customer will be required to pay the total cost of the booking
    • We require the credit card number with expiration: the structure reserves the right to charge the amount provided in the contract in case of cancellation
  • It is necessary to specify the exact number of guests, children and the children’s ages at the time of the booking
  • The apartments will be available for the guests from 17:00 on the day of arrival and must be left at 10:00am on the day of departure. It’s possible to have departure at a different time but it can be agreed in advance
  • Additional beds, depending on booking, are available at a rate of € 20,00 for a day or € 140,00 a week
  • Baby cots are available at an additional cost of € 6,00 for a day, and 40,00 € a week
  • High chair euro 2,00 per day and euro 14,00 per week
  • A deposit of euro 200,00 (Cash) is requested at the moment of the arrival and will be returned at the departure. The apartments are fully-equipped with any comfort and must be left in the same initial condition; (it’s not allowed remove the objects from the apartments, including tables and armchairs. To the departure there’s a check to verify it). The deposit will be withheld for any damage to the apartments, the pool, the restaurant and the park
  • The payment could be done by Bancomat, Cash (in an amount not exceeding euro 1000.00, Law 214/2011 ), and credit card (Visa, Visa Electron, Mastercard, Maestro, UnionPay, Vpay, JCB, Diners Club International, Discover, Moneta).
  • From the 1st of July the City Council approved the new tourist tax. This tax must be paid from the guests of the structure situated in the Massa Marittima area. The cost is 1.00 euro per person per day (the children up to fourteen years old are free) for a maximum of 7 nights. The tax must be paid at the check-out.
  • Our restaurant is open for our guests and it is possible to book breakfast everyday (Breakfast is organize on request) and the dinner (2 time or more a week if there are requests)
  • The cost for the breakfast is Euro 7,00 a day and euro 35,00 a week for adults and euro 5,00 a day and euro 25,00 a week for the children from 5 to 10 years
  • It’s possible some events are organized in the restaurant (party, marriages); there could be music during the events that will be, however, interrupted at least at half past midnight to preserve our guests relax.
  • The cost for the breakfast is Euro 7,00 per day and euro 45,00 per week for adults and euro 5,00 per day and euro 30,00 per week for the children from 5 to 10 years
  • The management accepts no responsibility for any loss or damage caused to the possessions of guests during their stay
  • We take care of our Park in every detail: it’s composed by Mediterranean plants, each one is recognizable by small signs (that we ask don’t touch them). We also pray don’t play ball in the garden, don’t touch the plants and don’t tread the flowerbed
  • The Swimming Pool (16m x 8m x 1,50h) is open from May to October (9.00 AM to 7.00 PM). We will tell you every variation for forecast or others sakes. A chain situated at the entrance of the pool, inform the closing of the pool. We pray the parents to look after your children: lifeguard is not present, the direction is not responsible for any kind of accident. It is forbidden to plunge himself; the level of the water is low, so dangerous. It is no possible to eat and to bring glasses and bottle in the pool area. It’s not allowed to occupy the beds if you don’t use the pool and you go elsewhere. Small children should use the diaper suitable for swimming
  • We pray guests to park cars in the suitable parking and also we ask our guests to drive slowly along the road that drive you to us, because there are families with pets and children living along the street

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